Privacy Policy

By using our website and purchasing from Ecoban Handicrafts, you agree to our policies on shipping, returns, refunds, and product use. Please read carefully before placing any order.

This Website Manage by ECOBAN YARN PVT LTD.

We retain your personal data information for a period no longer than is
required for the purpose for which it was collected or as required under any applicable
law. However, we may retain data related to 2 you if we believe it may be necessary to
prevent fraud or future abuse or for other legitimate purposes. We may continue to
retain your data in anonymised form for analytical and research purposes.Your Rights_You may
access, rectify, and update your personal data directly through the
functionalities provided on the Platform. Consent- By visiting our Platform or by
providing your information, you consent to the collection, use, storage, disclosure and
otherwise processing of your information on the Platform in accordance with this Privacy
Policy. If you disclose to us any personal data relating to other people, you represent
that you have the authority to do so and permit us to use the information in accordance
with this Privacy Policy. You, while providing your personal data over the Platform or any
partner platforms or establishments, consent to us (including our other corporate
entities, affiliates, lending partners, technology partners, marketing channels, business
partners and other third parties) to contact you through SMS, instant messaging apps,
call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to
withdraw your consent that you have already provided by writing to the Grievance
Officer at the contact information provided below. Please mention “Withdrawal of
consent for processing personal data” in your subject line of your communication. We
may verify such requests before acting on our request. However, please note that your
withdrawal of consent will not be retrospective and will be in accordance with the Terms
of Use, this Privacy Policy, and applicable laws. In the event you withdraw consent given
to us under this Privacy Policy, we reserve the right to restrict or deny the provision of
our services for which we consider such information to be necessary. Changes to this
Privacy Policy- Please check our Privacy Policy periodically for changes. We may
update this Privacy Policy to reflect changes to our information practices. We may alert /
notify you about the significant changes to the Privacy Policy, in the manner as may be
required under applicable laws.

📌 Terms & Conditions

We may collect the following information when you use our website:

Name, contact number, billing & shipping address.
Email address and payment details (processed securely via payment gateway).
Device information, IP address, and browsing behavior (for analytics and improvements).

📌 How We Use Your Information

Your personal data is used only for:

Processing and delivering your orders.
Providing order updates and customer support.
Improving our website, products, and services.
Sending promotional offers (only if you opt-in).
Complying with legal and regulatory requirements.

📌 Data Protection & Security

We use SSL encryption and trusted payment gateways to secure your financial data.
We do not store or share your payment card details.
Your personal data will not be sold or rented to any third party.
Limited sharing may occur with trusted logistics and payment partners only for order fulfillment.

📌 Cookies

Our website uses cookies to enhance user experience, track preferences, and analyze site traffic. You may disable cookies in your browser, but some features may not function properly.

📌 Your Rights (As per Indian Law)

Right to access your personal data.
Right to request correction or deletion of your data.
Right to opt-out of marketing communications anytime.

📌 Contact Us

For any queries regarding this Privacy Policy or data usage:
✉️ Email: ecobanyarn@gmail.com
📞 Phone/WhatsApp: 9654062984