Shipping Policy
At Ecoban Handicrafts, we ensure safe and timely delivery of your eco-friendly products across India. Please read our shipping policy carefully. All orders will be delivery with 5-7 working day .
📌 Order Processing
Orders are processed within 1–2 working days after confirmation.
Customized/personalized products may take additional 3–5 days to process.
📌 Shipping Timeline
Metro Cities: 3–5 working days.
Other Cities & Towns: 5–7 working days.
Remote/Interiors: 7–10 working days.
(Delays may occur due to courier or unforeseen circumstances like strikes, natural calamities, or lockdowns.)
📌 Shipping Charges
FREE Shipping on all prepaid orders above ₹4999.
For orders below ₹2999 , a nominal shipping fee will be charged at checkout.
Cash on Delivery (COD) orders may attract an extra COD fee.
📌 Order Tracking
Once shipped, you will receive an email/SMS/WhatsApp with the tracking ID.
You can track your order on our courier partner’s website/app.
📌 International Shipping
Currently, we serve only Indian customers. International shipping will be introduced soon.
📌 Damaged / Lost Packages
If your package is lost or delivered damaged, please contact us within 48 hours of delivery.
Our support team will assist with replacement/refund as per our Refund Policy.
📞 Need Help?