Shipping Policy

At Ecoban Handicrafts, we ensure safe and timely delivery of your eco-friendly products across India. Please read our shipping policy carefully. All orders will be delivery with 5-7 working day .

πŸ“Œ Order Processing

Orders are processed within 1–2 working days after confirmation.

Customized/personalized products may take additional 3–5 days to process.

πŸ“Œ Shipping Timeline

Metro Cities: 3–5 working days.

Other Cities & Towns: 5–7 working days.

Remote/Interiors: 7–10 working days.

(Delays may occur due to courier or unforeseen circumstances like strikes, natural calamities, or lockdowns.)

πŸ“Œ Shipping Charges

FREE Shipping on all prepaid orders above β‚Ή4999.

For orders below β‚Ή2999 , a nominal shipping fee will be charged at checkout.

Cash on Delivery (COD) orders may attract an extra COD fee.

πŸ“Œ Order Tracking

Once shipped, you will receive an email/SMS/WhatsApp with the tracking ID.

You can track your order on our courier partner’s website/app.

πŸ“Œ International Shipping

Currently, we serve only Indian customers. International shipping will be introduced soon.

πŸ“Œ Damaged / Lost Packages

If your package is lost or delivered damaged, please contact us within 48 hours of delivery.

Our support team will assist with replacement/refund as per our Refund Policy.

πŸ“ž Need Help?

For shipping-related queries, contact:
βœ‰οΈ Email: ecobanyarn@gmail.com
πŸ“ž Phone/WhatsApp: 9654062984